Privacy Policy
Last Updated: March 3, 2026
Lux Loos ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portable restroom services or visit our website.
1. Information We Collect
We may collect personal information including:
- Name, email address, and phone number
- Event details and delivery address
- Payment information
- Service preferences and requirements
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience. This includes:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- Functional cookies to remember your preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
3. SMS/Text Message Communications
Important: By providing your phone number and opting in, you consent to receive SMS/MMS messages including delivery confirmations, service reminders, and promotional offers from Lux Loos.
Opt-Out: Reply STOP to any message to unsubscribe. For help, reply HELP or email info@luxloos.com.
Message and data rates may apply. Message frequency varies based on your interactions with us.
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
4. How We Use Your Information
We use your information to:
- Process rental reservations and deliveries
- Schedule service and maintenance
- Send service confirmations and reminders
- Process payments
- Improve our services
5. Information Sharing
We do not sell your personal information. We may share information with service providers who assist in our operations and with legal authorities when required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.
8. Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.