Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains how LUX LOOS LLC, doing business as Lux Loos (“Lux Loos,” “we,” “us,” or “our”), collects, uses, and protects information when you visit https://luxloos.com, use the chat widget on our website, or communicate with us about luxury restroom trailer rentals.

Information We Collect

We collect information you choose to give us, such as your name, email address, mobile phone number, event or job-site details, rental dates, and any messages you send through our website chat widget, by email, or by text message.

We also collect limited technical information automatically when you use our website, such as browser type, device type, pages visited, and referring website, using cookies and similar analytics tools.

How We Use Your Information

• To respond to your questions and provide rental quotes and availability.
• To schedule delivery, setup, servicing, and pickup of rental equipment.
• To send service-related messages about your inquiry or booking.
• To send promotional and marketing text messages, but only if you have given separate, express consent to receive them.
• To operate, maintain, and improve our website and services.
• To comply with legal obligations.

SMS / Text Messaging

When you use the chat widget on our website, you may choose to provide your mobile number and check a separate, optional marketing consent checkbox to receive promotional text messages from LUX LOOS LLC. This checkbox is never pre-selected, and marketing consent is not bundled with any other agreement. Consent to receive marketing messages is not a condition of purchase.

Messages may include special offers, discounts, event promotions, and service announcements. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories described in this policy and will not be shared with, sold to, or rented to any third party.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with service providers that help us run our business (such as our website host, our chat and messaging platform provider, and analytics providers), and only as needed for them to perform services for us. These providers are not permitted to use your information for their own marketing. We may also disclose information when required by law or to protect our rights, property, or safety.

Cookies and Analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve it. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work, including the chat widget.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your Choices and Rights

You may opt out of marketing text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We will not discriminate against you for exercising these rights.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will reflect the latest version.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

See also our Terms of Service.